Buyers paying via PayPal for items bought on eBay are also protected by eBay's Money Back Guarantee policy. I recently sold a phone via gumtree and the buyer asked to pay via paypal. Using Gumtree for first time and received 2 texts both from people who for various reasons couldn't come to view the furniture - one disabled and blind (really?) gumtree is a CASH only transaction place. Meet up and confirm the sale in person. If you can PROVE that the item is fake, Paypal will allow you to return it (at your cost, using trackable method) for a refund of the original purchase price. how does PayPal buyer protection work? GUMTREE. No Paypal buyer protection for Gumtree purchases. On Gumtree, this means being polite and observant when buying or selling. Re: Buying with PayPal on Gumtree All PP payments are covered providing you as the account holder have a UK registered PayPal account, and you are making a payment for goods! In January 2015 Paypal REMOVED its buyer protection for Gumtree shoppers. The seller no longer wants to communicate with me and the product dispute I raised with Paypal … The buyer then claimed ‘Item not received’ under the PayPal Buyer Protection Policy. We previously moved to restrict the sale of items that were in high demand such as hand sanitisers and PPE, and will move to do the same if required. The new PayPal chat extension allows a seller to create and send their invoice without leaving the their conversation, so the buyer can act on it immediately. We previously moved to restrict the sale of items that were in high demand such as hand sanitisers and PPE, and will move to do the same if required. KaptnKaos on 21/01/2019 - 09:09 Conflicting Gumtree Advice - Buyer Protection, Hi there, On PayPal's website I'm seeing conflicting advice, some pages say "tick for goods" box and you will be covered for any purchase. You should have got them to pay via paypal through the gumtree app. Uskompuf on 26/06/2020 - 22:22 Last edited 26/06/2020 - 22:31. kernowlass. It also means not exploiting the current situation for commercial gain. I'm not sure if the item is 100% legitimate. Will I have buyer protection if I buy it this way and send the money for the requested invoice? Hi, the terms and conditions on Gumtree say PayPal Seller Protection is eligible for items sold on Gumtree, but not buyer protection. S11.2 An item is not considered to be “significantly not as described” if: e. It was listed as used condition and you picked it up in person after examining the item. Turn on suggestions. On Gumtree, this means being polite and observant when buying or selling. When buyers pay with PayPal on any website, PayPal Buyer Protection covers them in case there is a problem. Both were very happy to pay the full price but wanted to pay by PayPal and then organise a courier to pick up the goods and whisk them away to an undisclosed address. You are eligible for PayPal Buyer Protection if: You didn’t receive the item or the item is significantly not as described. Purchase Protection covers all eligible purchases where PayPal is used, as well as payments made through our website. That would be wierd . You can report your problem in the PayPal Resolution Centre or the eBay Resolution Centre. Buying with PayPal > Gumtree buyer protection; cancel. I'm looking to purchase a $400 electronic device on gumtree via PayPal goods and services to be shipped to me, however I was wondering if buyer protection applies in this case? I use Gumtree on everyday basis, and the scams are quite common. PayPal's official stance is that they do not offer buyer protection for any GumTree transactions because it's still meant to be used as a marketplace to meet up in person, and not post. Once you've confirmed the payment, the money will appear in the seller's PayPal account. The purpose of the Gumtree "For Sale" category is to encourage face-to-face, local, trading. buying an item off gumtree and requesting to pay with PayPal. Thanks cypher, very useful advice. It actually marks the paypal transaction with gumtree in it, and they wont offer buyer protection for purchases on gumtree. Related topics. By browsing this website, you consent to the use of cookies. Paypal has recently updated its terms and conditions for customers based in the UK, with the changes coming into force from today. Find a paypal on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. We were thinking this buyer protection program (as it is) to be very profitable for eBay and/or PayPal. PayPal Buyer Protection covers you for items that you have bought in the event that you do not receive your item, or the item is significantly not as described. Thanks, Re: Conflicting Gumtree Advice - Buyer Protection. what should I respond to sound it out? If an item doesn’t arrive or is significantly not as described, we will help buyers get a full refund. When you pay with PayPal on any website, PayPal Buyer Protection offers you comprehensive protection if your eligible transaction has a problem, such as if an item doesn’t arrive or is significantly not as described. If you own items that are in high demand, we would ask you to consider donating them to local groups and … When buying or selling, you should meet in-person to see the item and exchange money. However if you want to pay with paypal and have the item posted then the ONLY time you do NOT have paypal buyer protection is when you send the payment using the friends/family option OR using a f/f personal paypal.me link and do NOT tick the goods/services box at the bottom. There is no cover for purchases of used or secondhand goods you pick up in person or have personally delivered. Comments. We had no … Before you pay, carefully inspect the item in person or confirm the service has been completed to your satisfaction. Common sense is FAR safer. Note: PayPal Buyer Protection does not apply to payments made through Gumtree. It's happened to me before and PayPal paid the buyer out despite having proof of delivery to the right address. I don’t think so. Gumtree is a local community site, and we urge everyone to meet in person whenever possible. Even though Paypal claims there is no buyer protection for Gumtree items, there is no seller protection either, so what they do is charge back the payment to you from the credit card it was funded from and you are gone. When the add is live then we have it in stock, if we don't have it in stock we will deactivate the add. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Before you pay, carefully inspect the item in person or confirm the service has been completed to your satisfaction. Highlighted. HOWEVER buyer protection is not an insurance policy OR 100% coverage of everything that can go wrong, so you need to read up on it so you can risk assess your transaction. gumtree paypal buyer protection If I buy something off of gumtree and pay via paypal and the seller sends the item to me, do I still apply for buyer protection if I never receive the item? Bought a luxury brand item, paid with Paypal, a counterfeit arrived in the mail, lodged a Paypal claim and LOST because they have removed buyer and seller protection last month. 6 Quote; Share this post. PayPal’s Buyer Protection Policy may apply when you encounter these specific problems with a transaction: You didn’t receive your item from a seller (referred to as an “Item Not Received” claim), or Credit card chargeback rights may be broader than the PayPal Buyer Protection policy. As such, their offering is to use PayPal at the meetup, effectively only offering the benefit of not having to carry a potentially large amount of cash. Either way, you’ll receive the same coverage. Bought a luxury brand item, paid with Paypal, a counterfeit arrived in the mail, lodged a Paypal claim and LOST because they have removed buyer and seller protection last month. I'm selling a TV on Gumtree and I just got this msg:"hello would you take 320 now via PayPal and I can collect when you have the cash, thanks"I've never been as We use cookies to improve and personalise your browsing experience, to perform analytics and research, and to provide social media features. Make sure you are with the seller when you pay. S11.2 An item is not considered to be “significantly not as described” if: e. It was listed as used condition and you picked it up in person after examining the item. It can be used for problem eBay items, such as those not being 'as described' or not received. I guess you can take the chance but just be warned they will not second guess deducting your account and refunding the buyer if he tries to do a dodgy on you. Re: buyer protection on gumtree Buyer protection is never 100% so its best you read up to see what you are covered for before buying especially if the item is misdescribed. ... PayPal business Payment secure with buyer's protection. Buyer Protection is similar to the benefits you get with a credit card: You can reverse the charges if the seller fails to deliver what was promised. II do understand why gumtree paypal wouldnt have buyer protection as it is mostly free. PayPal’s Buyer Protection program might reimburse you. Believe when I say that I have a new understanding of the system and our (wife and I) feedbacks and communications will be quite different from here on. Gumtree seller has sent invoice to PayPal am I protected paying this way? When you buy something from a seller who accepts PayPal, you may be eligible for a refund under PayPal’s Buyer Protection Policy. Yes No. The only distinction I can seem to make out is, if I never met the seller in person … Bought a luxury brand item, paid with Paypal, a counterfeit arrived in the mail, lodged a Paypal claim and LOST because they have removed buyer and seller protection last month. Gumtree sale, buyer wants to use Paypal . Yes, but only in certain circumstances. All buyers in the approved PayPal markets are eligible for Buyer Protection on eBay when they make a purchase from eBay websites where PayPal has been integrated as a payment option such as eBay.com, eBay.com.au, eBay.co.uk, eBay.fr, eBay.ca, eBay.de, etc. New to the community? Credit card chargebacks vs PayPal Buyer Protection. Before you pay, carefully inspect the item in person or confirm the service has been completed to your satisfaction. Gumtree also say to be wary of buyers or sellers that ask you to switch payment method, normally to one that has no consumer protection. PayPal. New to the community? Conflicting Gumtree Advice - Buyer Protection Hi there, On PayPal's website I'm seeing conflicting advice, some pages say "tick for goods" box and you will be covered for any purchase. To take advantage of Purchase Protection, we require, among other things, that PayPal accounts be kept in good standing and ask that a dispute be filed within 180 days of your purchase or payment. Edited July 5, 2019 by itsmedunc. Please read our Community Rules and Guidelines. Did this help? Gumtree. ©1999-2021 PayPal, Inc. All rights reserved. It feels a bit dodgy, seller protection doesn't mean anything with Paypal as all the buyer has to do is claim it wasn't received and they will instantly deduct your account. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please read our Community Rules and Guidelines. What is PayPal Seller Protection? Protection you can count on. We had no … When applicable, PayPal’s Buyer Protection Policy entitles you to reimbursement for the full purchase price of the item plus the original shipping costs you paid, if any. Is this a Paypal Scam on Gumtree Hi Selling my bike for £600 and have received the below email it sounds a bit fishy to me! If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges. They have sent me an invoice. anna10 on 02/12/2014 - 17:36 . Harborne, West Midlands A brand new unopened and unused item. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If they claim they are having account issues then, as mentioned above, search their seller number online to read previous reviews, or halt the sale until you’ve contacted Gumtree. Read purchase protection requirements Basically, Gumtree doesn't have any buyer or seller protection, so doing anything other than face-to-face exchange for cash is asking to be scammed. Offers that look ‘too good to be true’ often are, especially if the item needs to be shipped. Make sure you are with the seller when you pay. Be very careful. Buyer Protection on eBay provides coverage for Items Not Received and Significantly Not As Described. PayPal determines, in its sole discretion, whether your claim qualifies for the Buyer Protection Policy. Buyer protection is never 100% so its best you read up to see what you are covered for before buying especially if the item is misdescribed. Last June, when PayPal last revised its terms & conditions, we reported that the changes appeared to have reduced buyer protection for purchases made over classified listing websites such as Gumtree. Marketplace. Member Joined: 05 December 2017 … Once you've confirmed the payment, the money will appear in the seller's PayPal account. Correct me if i am wrong but isn't Gumtree a site mainly for 'face to face' transactions? Note: PayPal Buyer Protection does not apply to payments made through Gumtree. Make sure you are with the seller when you pay. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Search My Stuff. MrHappyGilmore 18. In January 2015 Paypal REMOVED its buyer protection for Gumtree shoppers. Believe when I say that I have a new understanding of the system and our (wife and I) feedbacks and communications will be quite different from here on. If your transaction qualifies for PayPal Buyer Protection we'll reimburse you for the full purchase price plus the original shipping charges. The transaction can be easily reversed leaving you with no money and no item. Help articles; Community posts; How do I get paid for my Gumtree sales using PayPal? Paypal Buyer Protection. Post an ad or browse the listings. Report Inappropriate Content. User #122211 18363 posts. Yes. I would also 'fund' that payment if you go ahead via a credit card as that may give you extra protection. Buying with PayPal > Gumtree buyer protection; cancel. Re: Buyer protection via Gumtree @Bobby_81 That depends on MANY factors all listed in Paypals buyer protection policy for you to read so you can risk assess your transactions. When I found out that this iPhone is iCloud locked I escalated this to Paypal and Gumtree but I was told that there is no longer a Buyer protection offered by Paypal this took effect July 2017. I don’t think so. A buyer might make a claim with PayPal if - for example - they believe that an item hasn't been received or the payment from their account is unauthorised. Gumtree clearly state face to face only, therefore there is no contact of a purchase which is required for paypal to have any legs. You paid for the item with one payment (items purchased with … But yes you would have buyer protection as long as you paid via an invoice OR via send money > goods. Thanks, Alex Great! However, on another page I see "Note: PayPal Buyer Protection does not apply to payments made through Gumtree. " The seller then requests payment in the Gumtree app and buyers pay right away. ©1999-2021 PayPal, Inc. All rights reserved. You obviously aren't familiar with the scams around the use of paypal on gumtree, paypal offers zero protection on gumtree. If you get the seller to send a money request or invoice fully describing the item you are paying for OR you use the send money > goods/services option again fully describing the item you are paying for then you should be covered. 3. Is this correct? You are eligible for PayPal Buyer Protection if: You didn’t receive the item or the item is significantly not as described. You will not be able to claim on any insurance either as of course a delivery company will have proof of delivery. Tony on 26 March at 9:55 pm This will be of interest: Status of PayPal . … Ask your seller send you an invoice from within PayPal stating the payment is for goods, you should only ever pay one whole lump sum and not a deposit or installments as those are not covered by PP. In January 2015 Paypal REMOVED its buyer protection for Gumtree shoppers. Gumtree or not, the PayPal Buyer Protection Policy is limited for pick-ups: S10.2 Any item you collect in person or arrange to be collected on your behalf is not eligible to be claimed as not received. PayPal’s Buyer Protection programme entitles you to reimbursement for the full purchase price of the item plus the original shipping costs you paid, if any, when you don’t receive your item from a seller, or when you receive an item, but the item isn’t what you ordered. They could open a dispute with the PayPal Resolution Centre, or they might issue a chargeback in order to get their money back. Keep your PayPal account in good standing. Paypal and Gumtree dont have any ties that allow both the buyer and/or the seller protection. You used PayPal, an eBay invoice or clicked the ‘Pay Now’ button to purchase the item. We want every single one of you to have a safe and successful visit to Gumtree, whether you are buying or selling, searching or advertising, and we do loads to keep you protected – including stuff you might not even know about. and one working on an oil rig!! Note: PayPal Buyer Protection does not apply to payments made through Gumtree. Computing. If Paypal has closed your dispute and you are not happy with this then the only option open to you now is to take your complaint to the Financial Ombudsman (FOS). The item must be shipped by the seller to you. Please leave Kudos / Solution if I have helped you. ’ button to purchase the item in person whenever possible interstate people from on! March at 9:55 pm this will be of interest: Status of PayPal that. 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