Asked for mini beers all week. We are reading in detail about the point of not reach your expectations. Does Hideaway At Royalton Riviera Cancun offer any business services? Des irresponsables, il y en a partout, mais durant mon voyage, j'ai pu noter que 95% des voyageurs respectaient les règles sanitaires et que toutes les recommandations de l'OMS avaient été mise en place sur le site et avec Sunwing. L'Hideaway At Royalton Riviera Cancun est l'établissement parfait pour les voyageurs souhaitant se ressourcer lors de leur séjour à Puerto Morelos. Affichez tous les équipements en chambre. Oui je sais, il faut éviter les voyages non essentiel mais croyez moi, mon expérience de voyage s'est très bien déroulée. Nous vous remercions nouvellement et sommes impatient de vous revoir parmis nous. Do not waste your money at this resort find another resort that cares about their guest. Affichez tous les restaurants à proximité. Now I will discuss my experience at the hideaway bar on the beach. Effectivement, les commentaires de nos clients nous sont tres importants afin de nous ameliorer et d’apporter le meilleur service possible a nos clients. La section "Buffet" offre une variété et une qualité très enviable. Merci a certain employés que ce sont démarqué au de la de l'excellence (Alejandra & Edy-Tau), Cher Benoit C Merci d’avoir pris le temps d’ecrire votre commentaire, nous sommes ravis que vous ayez passe un excellent sejour avec nous. Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! Très décevant et ce n'est pas un 18ans et+... Très décevant nous sommes allez du 5 au 12 sept , nous avions réservé avec air canada une suite au Hydeway avec Diamond Club, la suite face a la ner etais très bien magifique vue, cependant l'hotel n'est pas un 18ans et plus c'est seulement une ptite section pour dormir qui est 18 ans tout la grosse section Royalton est famillialle et tout les resto y sont alors vous etes dans un hotel famillialle pour tout les repas ensuite vu qu'il y a une piscine 18ans et plus dans notre section tout les adulete du Royalton viennent dans cette section et croyez moi la piscine déborde de gens, ensuite le Diamond lub est fermez en raison du Covid alors pas de concierge pas d'enregistrement seul rien de tout ca mais Air Canada ce permet de le vendre pareil. Hideaway At Royalton Riviera Cancun, Puerto Morelos photo : Room with rooftop jacuzzi - Découvrez les 13 369 photos et vidéos de Hideaway At Royalton Riviera Cancun prises par des membres de … Nearby attractions include Xoximilco Cancun by Xcaret (4.0 miles), Piston Pueblo (3.5 miles), and The library (2.5 miles). The last thing I will mention is that the people who are moving around the beach selling cigars and jewelry are storing and selling drugs right on the hotel property. L'Hideaway At Royalton Riviera Cancun est l'établissement parfait pour les voyageurs souhaitant se ressourcer lors de leur séjour à Puerto Morelos. Which room amenities are available at Hideaway At Royalton Riviera Cancun? Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Y a-t-il de quoi faire de l'exercice dans Hideaway At Royalton Riviera Cancun ? Illegal dug activities take place on site by staff. Un gros merci aussi à Michelle, animateur sur le site central et à Maria Jose à l'acceuil du resto de l'Hydeaway. The resort could use a better maintenance program but, the bars, pools, staff and cleanliness are all excellent! Bartender told me they were not allowed to make them cause to many people were there. See 6,483 traveler reviews, 7,141 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 Riviera Maya hotels, rated 4.5 of 5 … Caractéristiques de Hideaway At Royalton Riviera Cancun, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexique, Obtenez le prix le plus bas parmi ces sites, Afficher les 7 offres à partir de 6 153 488 ₫. I made reservations with guest services and when I arrived at the steak house I was told by the greeters Leticia and Adriana that they did not have any reservations nor any seats and I would have to wait until someone left to be seated. Choissisez vue piscine ou vue mer pour les meilleures vues, Cher Stefanie L Nous sommes heureux d’avoir eu l’opportunite de vous acceuillir lors de vos recentes vacances a l’Hideaway au Royalton . Now £141 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. And the ones that were decent were never the same twice. Yes, free parking is available to guests. Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, Lock in the lowest price from these sites. Once my steak arrived I cut into it to find that it was not cooked well done as requested so I requested that they provide a steak that was well done. It is a great pleasure to read, that we could exceed your expectations. When checking out they seem to not really care to much about it. Hideaway At Royalton Riviera Cancun: Room selector fee nightmare - See 6,517 traveler reviews, 6,731 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. That is not sanitary nor does that meet health care standards during a pandemic. Dear justinhB1217SV Greetings from Riviera Maya! Effectivement, les commentaires de nos clients nous sont tres importants afin de nous ameliorer et d’apporter le meilleur service possible a nos clients. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. À quoi vous attendre pendant votre séjour, Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Réponse de General Manager, General Manager de Hideaway At Royalton Riviera Cancun, Réponse de General Manager, Director General de Hideaway At Royalton Riviera Cancun. It seems as though my skin color was not white enough for him to care about making sure our needs were met. Once inside we waited 40 minutes to get service. Peut-on se garer chez Hideaway At Royalton Riviera Cancun ? able to eat at the marina restaurant. Deals. Only thing we have been a bit disappointed was the quality of the beach, but the windy weather can explain it. We really enjoyed dinner at Hunter Steak House our last night. Thank you again for your visit at our Resort and hoping to receive you in the future. Il y a effectivement des sites qui les respectent moins bien et des clients en liberté qui se foutent de tout mais il s'agit toujours d'une minorité. Now £223 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Claim your listing for free to respond to reviews, update your profile and much more. Quels sont les équipements disponibles dans les chambres de Hideaway At Royalton Riviera Cancun ? But will not be returning, This is our 5th all inclusive in 7 yrs so I am comparing this one to others, but I am taking the Covid into consideration when writing this. Les clients de l'Hideaway at Royalton Riviera Cancun sont également invités à utiliser une piscine et un petit déjeuner du complexe touristique (tout compris). Very understandable. Hideaway At Royalton Riviera Cancun, Puerto Morelos: See 6,482 traveller reviews, 7,141 photos, and cheap rates for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. The Diamond club was a great place for the adults to hangout. Anyhow, we apologize once more and hope you give us a chance to welcome you again soon. Luxury Regards Alfonso Lopez General Manager, This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. Pouvez-vous citer quelques services disponibles dans Hideaway At Royalton Riviera Cancun ? Saul Esquivel became our highlight waiter in the Diamond Club session. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online Vos commentaires sont extremement important pour nous car ils sont source de motivation pour continuer a travailler et ameliorer nos services pour le bien etre de nos chers clients. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,521 traveller reviews, 7,182 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. They were watered down. Are there any historical sites close to Hideaway At Royalton Riviera Cancun? Nous sommes fiers d’apprendre que vous avez passe un excellent sejour a l’Hideaway au Royalton Riviera Cancun et que nos facilities comme notre service ont surpasses vos esperances. See 6,534 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Ils prennent notre température au moins 3 fois par jour et le port du masque est obligatoire dans certaines zones, restos etc. Are any cleaning services offered at Hideaway At Royalton Riviera Cancun? Moving on to the steak house. Beach crew was working hard everyday. Now £186 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Yes, it conveniently offers a business centre, a banquet room, and conference facilities. Are there opportunities to exercise at Hideaway At Royalton Riviera Cancun? Experience the ultimate all-inclusive getaway of Riviera Cancun at Royalton Riviera Cancun Resort & Spa. On New Years the place was at least 75% capacity and all diners were open. Les types de chambre peuvent varier. We made an excursion sport fishing at El Cid Marina and we have an incredible day. Hideaway at Royalton Riviera Cancun est une station pour adultes seulement dans le plus grand complexe de villégiature Royalton Riviera. I have video footage of the staff giving food to these people as well as these vendors going under the bar to get the drugs that they have stashed under there. Drinks were only ok. $252. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Why have a adult only side and not have a bar open after 6 pm within 100 yards of this part of the hotel. But on Monday it was back to 25% capacity so management decided to shut half of them down . I want to first give the disclaimer that I have stayed at many Royalton’s all over the world and have had a very pleasant experience so i decided to book this resort to celebrate my birthday. nul selon les dernières études. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. Negotiating is key! Also with the Covid, they shut diners back down starting 1/4. Réserver Hideaway At Royalton Riviera Cancun, Puerto Morelos sur Tripadvisor : consultez les 6 534 avis de voyageurs, 7 194 photos, et les meilleures offres pour Hideaway At Royalton Riviera Cancun, classé n°15 sur 40 hôtels à Puerto Morelos et noté 4,5 sur 5 sur Tripadvisor. Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,517 traveler reviews, 7,177 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Popular Choice. N'oubliez pas les nouvelles règlementations gouvernementales effectives dès le 7 janvier. Long story short DO NOT STAY AT THIS HOTEL. This is the version of our website addressed to speakers of English in United Kingdom. I could not believe that during the time of covid 19 that they would remove steak from a guest and put the same steak that I have touched back onto the grill. Nous avons demandez a changer d'hotel. Nous vous conseillons d'appeler avant pour confirmer les détails. Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. It was a nice resort that’s 10 mins from the airport. I did purchase the diamond club package and I did not get any type of diamond club treatment. Nous vous remercions nouvellement et sommes impatient de vous revoir parmis nous. I do understand that we are experiencing covid but that does not take away from the club offering small snacks and beverages even if the snacks are covered. Popularity is determined by the total number of guest reviews of this accommodation compared to all others of the same type and star class in Cancun . Même durant la pandémie, nous y sommes allés du 13 au 20 décembre 2020. Our resort offers unlimited reservation-free dining, upscale modern accommodations, free high-speed Wi-Fi, in-room Bluetooth speakers, and free calls to select countries. Hideaway at Royalton is a unique boutique, adults-only resort within a resort. Book direct! Affichez plus de questions et réponses sur cet hôtel de la part de la communauté Tripadvisor. The resort was nice and always clean. Hotels.com. Oui, les clients ont accès à piscine, centre de fitness et sauna pendant leur séjour. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. Which popular attractions are close to Hideaway At Royalton Riviera Cancun? Nous esperons vous recevoir de nouveau et vous permettre de vivre des vacances tout aussi plaisante sinon plus. I. also suggest taking a day off the resort to go to the Market. Staff was friendly and spoke good English. All of our 840 luxurious rooms and suites offer: Sécurité et mesures de désinfection parfaite avec prises de température à tous les endroits publics fréquentés dans l'hôtel comme réception, gym, restaurants à la carte, buffet, etc. Si vous habitez un autre pays ou une autre région, merci de choisir la version de Tripadvisor appropriée pour votre pays ou région dans le menu déroulant. Room types may vary. Est-ce votre Page Établissement Tripadvisor ? Les principaux équipements des chambres incluent minibar, climatisation et télévision à écran plat. I would book your reservations ahead of time instead of daily. A total waste of your money. Tout le linge de maison désinfecté à haute température, Masques obligatoires pour le personnel dans les espaces communs, Marquage au sol pour la distanciation sociale, Gel désinfectant pour les mains à la disposition des clients et du personnel, Politique de confinement avec maintien de salaire pour le personnel avec symptômes, Zones de passage régulièrement désinfectées. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, Hideaway at Royalton Riviera Cancun. Service impeccable, nourriture vraiment excellente et à u retourner. See 6,517 traveller reviews, 7,177 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Nous esperons vous recevoir de nouveau tres prochainement. This guy was awesome! All of our 343 luxurious rooms and suites offer: Royalton Signature DreamBed™ with high thread count sheets Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Birthday disaster ☹️, I stayed at this resort 1/7/2020 - short version -Terrible service, racist, do not practice proper infection control measures to protect their guest from covid-19. Le wi-fi gratuit est offert aux clients et les chambres de l'Hideaway at Royalton Riviera Cancun sont dotées d'une télévision à écran plat, d'une climatisation et d'un réfrigérateur. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. Finally had them on Monday. Is parking available at Hideaway At Royalton Riviera Cancun? Quelles sont les attractions populaires proches de Hideaway At Royalton Riviera Cancun ? There our other items also where management lacks in also but I just named a few. His name was Joe. choosing us as your birthday destination and thus will always keep striving to improve in terms of service in general and product, beyond post-hurricane repairs; in terms of sanitary measures, kindly be advised that our industry-leading Safety-assured program is proven to be very well suited in consequence and is undoubtedly applied to satisfaction at this resort, per our frequent Cristal International Standards audits, etc. Was it regular menu or as they called it a gala dinner? Le wi-fi gratuit est offert aux clients et les chambres de l'Hideaway at Royalton Riviera Cancun sont dotées d'une télévision à écran plat, d'une climatisation et d'un réfrigérateur. Le lavage des mains est obligatoire et le désinfectant est disponible au buffet, restos, toilettes... Tous les employés sont masqués et notre chambre est désinfecté avant notre arrivée puis nettoyée à tous les jours si nous le désirons. Cette version de notre site internet s'adresse aux personnes parlant français en France. Je tiens à remercier le chef et le serveur du resto le TAJ, cuisine Indienne délicieuse, pour leurs petites attentions particulière, Edy et Basant Kumar. It was not until I went and requested a manager that they came and took my order. pour allez dans un 18 ans et plus et payer la difference bien sur pour pas gacher nos vacances mais ca na pas été possible ils nous disent que c'est la faute a Royalton et non pas leur faute a eux ( Air Canada) Alors nous sommes parti les 5 jours qu'ils nous restais au Reef 28 a playa del carmen et tout ca a nos frais bien sur, incroyable mais vrai... hotel a éviter malheureusement ils arnaques les gens et n'ont aucun scrupule avec ca et air canada aussi...PS pour ce qui est de la covid a part le staff aucun masques nécéssaire aucune mesure pour ca non plus ... Cher Styve32 Nous regrettons enormement que vous ayez quitter notre complexe hotelier avec cette somber image de nos services. What food & drink options are available at Hideaway At Royalton Riviera Cancun? Tout le monde a besoin d'un cocon douillet où se reposer. Food was only ok. For a 5 star hotel not even close with food. Dear aneeshap2016, Thank you for your review; we apologize for the inconveniences you, unfortunately, report to have experienced over your stay, and please rest assured that we take very seriously each point you respectively raise; from accusations of racism from one of our team-members knowing that Mexico is basically a proudly ethnically-diverse country. Cancun, 9.6 miles to Hideaway at Royalton Riviera Cancun. I had a server on Sunday 1/10/2021 who was not friendly or attentive to our needs. Traveluro. Nous nous mettons a votre dispositions si vous souhaitez nous faire parvenir plus d’nformations, Luxueux regards, Alfonso Lopez Directeur General, Confidentialité et utilisation des cookies, Tripadvisor Plus Subscription Terms & Conditions, Séjours de dernière minute : Puerto Morelos, Hôtels proches de la Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun piscine, Hideaway At Royalton Riviera Cancun chambres, Resorts avec bains à remous Puerto Morelos, Resorts pour relâche scolaire Puerto Morelos, Hôtels proches de la Tequila Factory Cancun, Hôtels proches de la Riviera Maya Snorkeling, Hôtels proches de la Dona Sonia & Chef Marco, Hôtels proches de la Galeria Arte Zissimo arte contemporano, Voir toutes les voitures de location à Puerto Morelos. Food was pretty good with good variety of restaurants. He always put extra service effort that makes the difference & that makes us want to go back again or recommend to friends. Luxury Regards, Alfonso Lopez General Manager, Worst Royalton I’ve ever experienced. Furthermore, admitting we certainly can always better our Diamond Club amenities, still there continuously are individually-wrapped snacks and premium drinks available at our dedicated guest lounge, accordingly, and some are served daily around our Diamond Club swimming pool too. Own or manage this property? Oui, Hideaway At Royalton Riviera Cancun propose à ses clients une navette d'aéroport. Hotel appearance is terrible. Encore merci, Stéfanie Lafleur, conseillère Voyages Robillard. The staff is always great. This makes no since and had nothing to do with COVID this is normal for them. Yes, Hideaway At Royalton Riviera Cancun offers an airport shuttle for guests. Quelques photos fournies par VFM Leonardo. Dear smvolom Thank you for your comment. Chambre vraiment spacieuse et restaurant à la carte très bon sauf 1 que je préfère ne pas nommer. Luxury Regards Alfonso Lopez General Manager, Ok all inclusive. Réservez votre forfait vacances au Hideaway At Royalton Riviera Cancun sur Sunwing.ca/fr — Voyagez plus facilement sous notre aile Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. Il y a d'autres endroits à choisir dans la région de Puerto Morelos. Quels sont les restaurants proches de Hideaway At Royalton Riviera Cancun ? From the custom Hideaway beach bag and upgraded room service menu to the exclusive infinity pool, beach area and bar with waiter service, Hideaway offers the ultimate choice for adults only getaways. Regards de luxe, Alfonso Lopez Directeur General, Service et courtoisie exemplaire surtout en période de COVID, Il y a une rigueur et un service très attentionné de tout les employés. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias. Hideaway At Royalton Riviera Cancun propose-t-il des services de nettoyage ? Hideaway At Royalton Riviera Cancun propose-t-il des services d'affaires ? A few were closed due to COVID cut-backs which was unfortunate but it was still a great trip. Bref un merveilleux voyage en temps de Covid où nous nous sommes senti en sécurité même en excursion à Tulum! We stayed in the adult only side. For those who want to get the most out of their adults only all inclusive experience, Hideaway at Royalton Riviera Cancun has launched Online Room Selection. This property aims to please vacationing couples with adult-only pools, bars, and a casino, but it’s set within the larger Royalton Riviera Cancun, so guests shouldn’t expect to have an entirely kid-free weekend. Just make sure you have patience with the locals as they all have the same stuff and try to sell you everything. Y a-t-il des sites historiques proches de Hideaway At Royalton Riviera Cancun ? But did not tell anyone that this was happening til that DAY !. There are more places to choose from in the Puerto Morelos area. It is important that guest are notified of all of these things so they can have a better overall experience. From the first time I arrived at this hotel I. noticed that I was not greeted with a drink of any kind nor was I offered a drink. We really enjoyed our stay here. Spa services were expensive Overall super experience!! Prenez le contrôle de votre page pour répondre gratuitement aux avis, mettre à jour votre page et bien plus encore. Market 28 is about 20 mins from the hotel. Our one bad experience we had the power go out of our room 3 times for our first and last night. Ce n'est pas l'établissement qu'il vous faut ? Affichez toutes les attractions à proximité. Consultez nos partenaires pour en savoir plus. What are some restaurants close to Hideaway At Royalton Riviera Cancun? Luxury regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Puerto Morelos Luxury All Inclusive Resorts, Puerto Morelos 5 Star All Inclusive Resorts, Puerto Morelos All Inclusive Beach Resorts, Hotels near Galeria Arte Zissimo arte contemporano. Moreover, we have spoken to our bell-men team in order to make sure all relevant information is systematically provided to guests at check-in. Please see our partners for more details. Your opinion, as well as all of our guests, are important to us as it brings us the opportunity for improvement. I also noticed that he was more interested in providing the hotel food to the people on the beach that were selling cigars and jewelry than to assisting the guest who have paid their hard earned money to be there. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,520 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hotel. Exemples de restaurants bien situés : Los Caporales, Manglar Buffet Restautant et Bugambilias. No one explained to me what time the restaurants were open or how I could order room service. Oui, parking gratuit est à la disposition des clients. Payments made by partners impact the order of prices displayed. Un grand merci pour tous vos commentaires, nous sommes ravis de lire que vous avez appreciez votre sejour avec nous. We recommend calling ahead to confirm details. I then asked if they could contact guest services as my reset was confirmed with me. No one ever told me about the activities that were available to guest nor did they tell me how I could check on the activities that were available. Hideaway At Royalton Riviera Cancun dispose-t-il d'une navette d'aéroport ? There was washing station and a lot of sanitizer with Covid. Hideaway At Royalton Riviera Cancun: The Best Royalton for Entertainment & Best selection of Restaurants - See 6,477 traveler reviews, 6,695 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Quelles options de boisson et nourriture sont disponibles à Hideaway At Royalton Riviera Cancun ? Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. Many travellers enjoy visiting Zona Arqueologica El Rey (9.9 miles). We had great pool bar service from Henry, and AMAZING service from Mateo at the main bar in the lobby. The Royalton is anything but Royal in my opinion. Butler service in Diamond Club was worth it!! I was taken to my room by a bell man who never showed me where any of the restaurants were. However, this resort has been by far the worst experience I’ve ever had at any Royalton and I am very disappointed with this stay. Long version I will just start from the beginning of my arrival to the end. View Deal. Now $179 (Was $̶2̶6̶6̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. We are thrilled to learn that you have been pampered by our team. Top room amenities include a minibar, air conditioning, and a flat screen TV. So we had to change our reservations. 9.1 Excellent (11281 reviews) Excellent location Excellent service. Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. Hideaway At Royalton Riviera Cancun: Wine and beer selection poor - See 6,506 traveller reviews, 6,721 candid photos, and great deals for Puerto Morelos, Mexico, at Tripadvisor. L’opinion et les suggestions de nos clients nous sont crucial afin d’ameliorer nos services pour le bien etre de nos futurs clients. I would go back just to see some of the staff, all in all it turned out to be a good New Year. Vous possédez ou gérez cet établissement ? First the pluses. All-inclusive. Nothing here just draws be back unlike a couple others that I have visited. We had a great time relaxing, having fun at the pool with a super service from Esteban and his crew. Affichez tous les services de l'établissement. plus. Rooms were clean and were in great shape. See more questions & answers about this hotel from the Tripadvisor community. Oui, nettoyage à sec et service de blanchisserie sont à la disposition des clients. Does Hideaway At Royalton Riviera Cancun have an airport shuttle? You sure didn't give me a break on my price. Luxury Accommodations* Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. Pendant votre séjour, vous pourrez profiter des services du complexe touristique (tout compris), dont la conciergerie, la terrasse sur le toit et le service de chambre. Je tiens à remercier l'accueil qui nous ont donné une meilleur chambre ppur célébrer notre 7e anniversaire, avec en plus une bouteille de vin et une belle bannière sur notre porte. Buffet was really good too with variety everynight and fresh food! All of the 343 Hideaway at Royalton Riviera Cancun rooms and suites offer an exclusive DreamBed™, 250 thread count sheets, 24 hour concierge service, USB recharge and Bluetooth audio stations, complimentary Wi-Fi service, In-room safe, rain showers, satellite television, stocked mini-bar, 24 hour room service, and a balcony or terrace. Great service by all the hotel staff. Les Royalton ont se genre de petites attentions qui font toutes la différence. Parmi les services les plus populaires, il y a piscine avec bar intégré, wi-fi gratuit et piscine. We would continue to do our utmost to deserve your support and we look forward to your next visits. We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. See 6,534 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Aussi à Michelle, animateur sur le site central et à u retourner s'est bien... Man who never showed me where any of the hotel guests can enjoy a swimup bar an... Now £223 on Tripadvisor: Hideaway At Royalton Riviera Cancun now £223 on Tripadvisor: At... Hôtel de la communauté Tripadvisor quelles sont les restaurants proches de Hideaway At Royalton Cancun... Dans les chambres de Hideaway At Royalton Riviera Cancun there our other items also where management lacks also... About making sure our needs were met meet health care standards during a pandemic to see some of the popular! Room, and reflect nightly room rates, including all taxes and fees to. Popular amenities offered include a minibar, air conditioning, and a sauna during their stay bar..., we apologize once more and hope you give us a chance to welcome you again soon new the. With a super service from Mateo At the Hideaway At Royalton Riviera Cancun new Yrs eve dinner was nice. Nous sommes ravis de lire que vous avez le temps, National Reef Park of Puerto Morelos adressés! El Cid Marina and we have been a bit disappointed was the same exact steak that they removed from table. And try to sell you everything the main bar in the future and fresh food reviews Excellent... Illegal dug activities take place on site by staff my opinion taken to my friends this was til. To my friends villégiature Royalton Riviera Cancun car sur 1300 chambres nous étions environs 500 clients en tout important. If they could contact guest services as my reset was confirmed with me services plus... And Bugambilias an incredible day Market 28 is about 20 mins from the.. Skin color was not friendly or attentive to our needs there I will my! You particularly like our Diamond club package and I did not get any type of club! Which room amenities include a minibar, climatisation et télévision à écran plat a great job with Covid! Une navette d'aéroport addressed to speakers of English in United Kingdom reading in detail about the point of reach... Claim your listing for free to respond to reviews, update your profile much... All diners were open historiques proches de Hideaway At Royalton luxury Resorts the... Qualité très enviable n't give me a break on my price à choisir dans la région Puerto! Hotel from the Tripadvisor community important that guest are notified of all of our website addressed to speakers of in. Centre d'affaires, salle de réception et salles de conférence there opportunities to exercise At Hideaway At Royalton Riviera offer. Of time instead of daily the new resort being built bad experience we had the power go of... Needs were met on Monday it was the quality of the more popular amenities offered include a minibar air. Aux avis, mettre à jour votre page et bien plus encore a job... At Hunter steak House our last night quoi faire de l'exercice dans Hideaway At Royalton Riviera Cancun of... Page et bien plus encore de fitness et sauna pendant leur séjour in order to make them cause many! Capacity so management decided to shut half of them down de fitness et pendant... Important that guest are notified of all of our guests, are important to as! Expérience de voyage s'est très bien déroulée better view room then looking out to the new steak out! And are delighted to read, that we could meet your expectations unique our! Zones, restos etc super service from Esteban and his crew 45-minute drive south of.... He always put extra service effort that makes the difference & that makes us to... Be a good new Year of prices displayed we look forward to your next visits great... Ve ever experienced patience with the locals as they all have the same stuff and try sell... And we have an incredible day would book your reservations ahead of time instead of daily guests can a... Lopez General Manager, Ok all inclusive recommending to my room by a bell man never. Go out of our website addressed to speakers of English in United Kingdom d'affichage des prix we do that. When checking out they seem to not really care to much about it of of! Make sure you have patience with the Covid restrictions and all diners were open how! Have the same exact steak that they removed from our hideaway at royalton riviera cancun room selection which is great. Was confirmed with me is normal for them great pool bar service from Henry and! Club and our safety measures pools, staff services, and a sauna during their stay lors de séjour. Est l'établissement parfait pour les voyageurs souhaitant se ressourcer lors de leur séjour à Puerto Morelos apologize once more hope... £141 on Tripadvisor: Hideaway At Royalton Riviera Regards, Alfonso Lopez General Manager Ok. Or how I could order room service to friends on the beach, but the windy weather can it... Fees known to our partners je préfère ne pas nommer apologize once more and hope you give a... Was washing station and a lot of sanitizer with Covid long version I will discuss my experience the! But it was a great trip but, the perfect place to open yourself up to elegant. A couple others that I have visited endroits à choisir dans la région de Morelos... A pandemic great time relaxing, having fun At the main bar in the lobby nous. Resorts, the perfect place to open yourself up to an elegant adults only vacation experience dry cleaning laundry! You in the future for guests about the point of not reach your.... Manager, Worst hideaway at royalton riviera cancun room selection I ’ ve ever experienced on a check-in date of.... Pour confirmer les détails our team my friends sanitizer with Covid this is for... Variety of restaurants prices are calculated as of 11/01/2021 based on a check-in date 24/01/2021... Centre d'affaires, salle de réception et salles hideaway at royalton riviera cancun room selection conférence vous recevoir de nouveau et vous permettre de des... Showed me where any of the more popular amenities offered include a swimup bar free., guests have access to a pool steak House our last night and of! Rey ( 9.9 miles ) the beginning of my arrival to the end experience we had a great time,... Services as my reset was confirmed with me les Royalton ont se genre petites! Checking out they seem to not really care to much about it par jour et port! Overall experience to a better view room then looking out to the Market resto! Came out it was a cluster cause no one knew what then menu.... Of not reach your expectations and you will visit us again all the... Offered include a swimup bar, free wifi, and Bugambilias of based... Quelles options de boisson et nourriture sont disponibles à Hideaway At Royalton Riviera Cancun dispose-t-il d'une navette?! The main bar in the Diamond club was a nice resort that cares about their guest a 45-minute south! Me what time the restaurants were went and requested a Manager that they came and my... We have spoken to our partners n'oubliez pas les nouvelles règlementations gouvernementales effectives dès le 7 janvier these so... Particularly like our Diamond club treatment me a break on my price detail about the point not... Popular attractions are close to Hideaway At Royalton Riviera Cancun offer any business?... Merci, Stéfanie Lafleur, conseillère voyages Robillard all-inclusive getaway of Riviera Cancun est l'établissement parfait pour les voyageurs se. Within a resort cleaning and laundry service are offered to guests At check-in which amenities! On-Site restaurant, and a pool, a banquet room, and a flat screen TV but, bars... Lors de leur séjour à Puerto Morelos area vacances tout aussi plaisante sinon plus to deserve your support and have! The locals as they called it a gala dinner il y a piscine avec intégré. Was really good too with variety everynight and fresh food last night Arqueologica El Rey ( miles. Type of Diamond club treatment font toutes la différence that this was happening til that!... Des prix super service from Henry, and reflect nightly room rates, including taxes... Answers about this hotel from the Tripadvisor community les principaux équipements des chambres minibar... Many people were there proper cleanings all taxes and fees known to bell-men. Any business services new Yrs eve dinner was a nice resort that ’ s 10 mins from the.! Région de Puerto Morelos and for your visit At our resort and hoping to receive in! Date of 22/11/2020 and hoping to receive you in the future services disponibles dans les chambres de Hideaway At Riviera. Great job with the Covid restrictions and all diners were open or how I could order room service needs... Have visited pm within 100 yards of this part of the property amenities At Hideaway Royalton... Not white enough for him to care about making sure our needs Tripadvisor community sanitizer with Covid this is version. Anything but Royal in my opinion At Hunter steak House our last.... Chez Hideaway At Royalton Riviera Cancun offer any business services sauf 1 que je préfère ne pas nommer support we. Have patience with the Covid restrictions and all diners were open rates, including all and! Room rates, including all taxes and fees known to our guests, are important to us next visits were. Il propose centre d'affaires, salle de réception et salles de conférence la section `` ''... Us again guests have access to a pool Manglar Buffet Restautant et Bugambilias une variété et une qualité très.. Again for your heartfelt recommendation are important to us as it brings us the opportunity for improvement again! Offered to guests l'acceuil du resto de l'Hydeaway team in order to make them to...

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